PRIVACY POLICY
Effective Date: January 5, 2026
Salted Flame Botanica (“SFB,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to our website and any online storefronts/services linking to this policy.
1) Information We Collect
Contact & account info: name, email, phone, mailing address.
Orders & transactions: products purchased, order totals, fulfillment details (payment processed by third‑party providers; SFB does not store full card numbers).
Device/usage data: IP address, browser type, pages viewed, time spent.
Communications: messages, reviews, support requests.
Preferences: wish lists, favorites, notification settings.
2) How We Use Information
Process & fulfill orders, returns, customer service.
Operate, secure, and improve the site and services.
Personalize content, recommendations, and marketing (where permitted).
Comply with legal obligations and enforce our Terms.
3) Cookies & Tracking
We and service providers use cookies and similar tech to remember preferences, analyze traffic, and measure performance. You can adjust browser settings to block/delete cookies; some features may not work properly.
4) Sharing of Information
Service providers: payments, shipping, analytics, email—subject to contractual confidentiality.
Business transfers: mergers, acquisitions, reorgs.
Legal/safety: lawful requests, fraud prevention, rights protection.
We do not sell personal information.
5) Your Rights
California (CCPA/CPRA): rights to know, access, delete, correct, and opt out of certain sharing. Contact privacy@saltedflamebotanica.com to exercise rights.
EEA/UK (GDPR): rights to access, rectify, erase, restrict, object, and data portability; lodge a complaint with your supervisory authority.
We will verify requests and respond within applicable timeframes.
6) Data Security & Retention
We use reasonable administrative, technical, and physical safeguards. We retain personal data only as long as necessary for the purposes described or as required by law.
7) Children
SFB’s site and products are intended for a general audience and not directed to children under 13. We do not knowingly collect children’s personal information.
8) International Transfers
If you access our services from outside the U.S., your data may be processed in the U.S. or other countries with different laws.
9) Do Not Track
We currently do not respond to browser Do Not Track signals.
10) Changes
We may update this policy periodically and will post the revised version with an updated effective date.
11) Contact
Questions or privacy requests: privacy@saltedflamebotanica.com.Be clear, be confident and don’t overthink it. The beauty of your story is that it’s going to continue to evolve and your site can evolve with it. Your goal should be to make it feel right for right now. Later will take care of itself. It always does. It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference. Don’t worry about sounding professional. Sound like you. There are over 1.5 billion websites out there, but your story is what’s going to separate this one from the rest. If you read the words back and don’t hear your own voice in your head, that’s a good sign you still have more work to do.
TERMS OF SERVICE
Effective Date: January 5, 2026
1) Acceptance of Terms
By accessing our site or purchasing products, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the services.
2) Eligibility
You must be 18+ to purchase from SFB.
3) Products & Use (Important Safety/Outcome Disclaimer)
Our candles and spiritual goods are sold as curios for decorative/spiritual use only. No medical claims; no outcomes are guaranteed.
Safety: keep away from flammables; never leave a burning candle unattended; keep out of reach of children and pets.
4) Orders, Pricing & Payment
We may refuse/cancel orders, including due to suspected fraud or inventory errors. Prices may change without notice. Payments are processed by third‑party providers; SFB does not store full payment card numbers.
5) Shipping, Risk of Loss & Returns
Title and risk of loss pass upon delivery to the carrier. Our Return/Exchange policies are posted on the site and may vary by item (e.g., custom or dressed candles).
6) User Content (Reviews, Messages)
You grant SFB a nonexclusive, royalty‑free license to use, reproduce, and display content you submit (subject to the Privacy Policy). You agree not to submit unlawful, defamatory, or infringing content.
7) Intellectual Property
All content, trademarks, logos, and designs are owned by SFB or licensors and may not be copied or used without permission.
8) Prohibited Conduct
No misuse of the site, security interference, scraping, or unauthorized access. Do not use products in ways inconsistent with safety guidance or applicable laws.
9) Disclaimers
Products and services are provided “as is.” To the fullest extent permitted by law, SFB disclaims warranties of merchantability, fitness for a particular purpose, and non‑infringement.
10) Limitation of Liability
To the fullest extent permitted by law, SFB is not liable for indirect, incidental, special, consequential, or punitive damages, or lost profits.
11) Indemnification
You agree to indemnify and hold SFB harmless from claims arising from your use of the services or breach of these Terms.
12) Compliance & Safety
You are responsible for compliance with local laws applicable to your purchase and use of products.
13) Dispute Resolution; Governing Law
These Terms are governed by California law. We may add binding arbitration/class‑action waiver in future updates and will post changes.
14) Termination
We may suspend/terminate access for violations of these Terms or unlawful behavior.
15) Changes to Terms
We may modify these Terms at any time. Continued use after changes constitutes acceptance.
16) Contact
Support: support@saltedflamebotanica.com.